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Panomic3D models are used by game developers, news agencies, architects, visual effects studios, advertisers, and creative professionals around the world.

Privacy Policy

PLASTIC SPIRAL LIMITED  Company reg number 12447936 61 Bridge Street, Kington, Herefordshire, HR5 3DJ (the “Company,” “we,” or “us”) is dedicated to safeguarding your personal information. This Privacy Policy applies to anyone who visits the Company’s website, (the “Website”), downloads any downloaded software, installs any mobile applications, and/or uses the Company’s products and services available on the Website (collectively, the PLASTIC SPIRAL LIMITED Service”). 

Personal Data is defined as any information relating to an identified or identifiable natural person for the purposes of this Privacy Policy.

This Privacy Policy explains how the Company, as data controller, collects, uses, distributes, and secures the Personal Data of PLASTIC SPIRAL LIMITED Service users (the “User(s)” or “you” or “yours,” as the case may be). It also explains the User’s options for using, accessing, and correcting Personal Data.  

The meaning of capitalized terms used in this Privacy Policy but not specified here will be the same as in the Company’s Terms and Conditions.


When is Personal Information Collected?

When you register for PLASTIC SPIRAL LIMITED Service, purchase one of our products or services, or connect with us, we collect Personal Data.

When you use our Website, we collect Personal Data automatically through the use of log files, cookies, web beacons, and other similar technologies.

We gather Personal Data from you when you use your user name and password to access certain third-party services (each, a “Third Party Service”). 

What Personal Data is collected

identification data (e.g.: name, e-mail, postal address, telephone number, country of residence, passport, identity card etc.);

payment information (credit card, debit card expiration date, and security code linked with your payment instrument); and any information you send us via email, like as:

date of time of access;

language preferences;

IP address;

operating system used;

number of visits;

pages of our Website you have visited.

We can access and store the Personal Data that the Third Party Service makes available to us.

To manage what Personal Data is available to us, please consult the terms of service and privacy policies of such Third Party Services.


We may process your Personal Data:

For the purposes of entering or performing a contract with you

We use your Personal Data to complete and fulfill our contractual responsibilities under the contract we entered into with you when you bought PLASTIC SPIRAL LIMITED Services through the Website, as well as to process and deliver contest or sweepstakes entries and prizes. For the following purposes that are in our legitimate interest: 

  • identify you correctly and grant you access to and usage of the PLASTIC SPIRAL LIMITED Service; 
  • process and complete transactions, including collecting payment or issuing a refund, as well as fraud detection and prevention;
  • provide you with customer service and assistance, as well as relevant notices;
  • send you promotional materials;
  • assist us in administering, evaluating, and improving our business and the products and services we provide, such as market research and analysis to improve our existing products and services, or learn about the products and services you’d like us to provide (such as data analytics and accounting, auditing, and other internal functions);
  • exercising, and defending of legal claims;
  • ensure the security and availability of our information technology services and systems;

Compliance with our policies and standards is monitored and assessed.

In order to meet our legal and regulatory obligations we may process your Personal Data if it is required for us to comply with legal or regulatory responsibilities, such as data retention obligations or responding to requests from competent authorities.

With your consent

In the event that you have granted us your approval to handle your Personal Data, your consent will serve as the legal basis for the aforementioned processing.

This may include your consent to the use of cookies, the ability to be contacted about offers and promotions (e.g., about our products and services), or the sharing of Personal Data when we provide an option to access or register for PLASTIC SPIRAL LIMITED Service using your user name and passwords for certain third-party services (each, a “Third Party Service”), such as through the use of your Facebook, LinkedIn, or other social media accounts (each, a “Third Party Service”).

You authorize the Company to access and keep the information that the Third Party Service makes accessible to us, as well as to use and disclose it in line with this Privacy Policy, by authorizing us to connect with a Third Party Service. To manage what information is available to us, check your privacy settings for such Third Party Services (please understand the terms of use and privacy policy of such Third Party Services).


We may share your Personal Data with:

  • third-party service providers who process your Personal Data on our behalf, such as IT service providers (including hosting and maintenance services), archive storage providers, background checking services, financial, tax, or legal consultants or institutions, or accountants designated by us. We do not allow third-party service providers to use Personal Data for their own marketing purposes or for any other reason other than providing services to us;
  • When using such service providers, appropriate safeguards will be implemented to maintain the integrity and security of your Personal Data.
  • government, courts, law enforcement agencies, regulators, attorneys, and supervisory agencies;
  • any third party to whom we assign or novate any of our rights or responsibilities, or with whom we merge, or who acquires all or substantially all of our business, stock, or assets;
  • agents, employees, consultants, representatives, auditors, and business partners; and additional firms in the same business group as the Company (and if necessary, their respective shareholders, agents, employees, consultants, representatives, auditors, service providers and business providers).


Personal data is required to comply with the Company’s legal obligations or to carry out the contract with you.

We will not be able to enter into or continue to perform the contract made with you unless you provide us with this Personal Data, and you will not be able to purchase any of our products or services without them.


Personal data is collected when you register for and/or purchase a Company product, and then enter into a contract. 

Cookies, comparable technologies, and log files are used to collect personal data automatically.We will preserve your Personal Data for the term of our contract with you, if necessary. Furthermore, we are bound by certain retention and documentation responsibilities, which stem, among other things, from the commercial code (Code de Commerce).

The business law specifies a 10-year retention period following the end of the financial

year to which the relevant papers containing your Personal Data pertain.

Finally, the retention duration will be decided by legal prescription periods, which can be established by the business code and can last up to ten years after the contractual connection with you has ended.

Cookies and similar technologies: 24 months


Your Personal Data may be transferred to any of the aforementioned recipients and service providers in countries within and outside the European Economic Area for the purposes described above.

Personal data may be transferred to countries outside of the European Economic Area, such as Russia, the United States of America, Canada, Korea, and the countries of origin of PLASTIC SPIRAL LIMITED’s distributors (resellers).

Personal data may be transmitted to a country outside the EEA if the European Commission determines that such a nation provides an appropriate level of protection. 

However, certain countries in which receivers and data processors are situated and to which Personal Data is transmitted may not provide the same degree of protection for Personal Data as the EEA. 

Personal data transferred to countries outside of the EEA shall be secured by adequate protections, such as the European Commission-approved standard contractual agreements.


In general, during the course of our engagement with you, we do not use automated individual decision-making or profiling. 

If we must rely on such processing in a specific scenario, we will notify you separately, unless we are forced by law to do so.


    1. Right to information, rectification and restriction of processing

This is your right to a free copy of the Personal Data that we have on file for you. 

If you would like a copy of some or all of your Personal Data, please contact us. We will respond to your request within thirty days of receiving it. We want to make sure your Personal Data is accurate and up to date, so please contact us if you believe any of your Personal Data is incorrect or outdated.

You may request that the processing of your Personal Data be restricted if the correctness of the Personal Data is disputed, the processing is unlawful, or you have objected to the processing of your Personal Data. 

This means that Personal Data will only be processed with or for the establishment, exercise, or defense of legal claims, for the protection of another natural or legal person’s rights, or for reasons of significant public interest of the European Union or an EU Member State, with the exception of storage. If a processing operation is restricted, you will be notified before the restriction is lifted.

              2. Objections to processing of Personal Data

You have the right to object to the processing of your Personal Data that is based on our or a third party’s legitimate interests.

Only if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims, would we be able to decline your request.

You also have the right to object to the processing of your Personal Data for marketing purposes at any time, including profiling if it is relevant to such direct marketing. 

If you object to your Personal Data being used for direct marketing reasons, it will no longer be used for that purpose.

             3. Right to withdraw your consent

You have the right to withdraw your consent at any time, with no effect on the legality of processing based on consent prior to withdrawal. 

This also applies to any consent granted prior to the General Data Protection Regulation (GDPR) taking effect on May 25, 2018. 

Only future processing is affected by the withdrawal.

            4. Data Portability

It is also your right to receive the Personal Data you have provided to us in a structured, commonly used, and machine-readable format, as well as the right to transmit that Personal Data to another controller without delay if:

The processing is done with the consent of the individual or under the terms of a contract, and

The processing is done with the help of computers.

           5. Right to be forgotten

When the use or other processing of your Personal Data is no longer necessary for the purposes described above, such as when consent for a specific processing has been withdrawn or the processing is not or no longer lawful for other reasons, you have the right to request the deletion of your Personal Data without undue delay.

           6. Right to lodge a complaint

If you have a complaint about how we treat your Personal Data, please contact us in the first instance at the email addresses listed above and below, and we will try to respond to your request as quickly as possible. 

If you have concerns about the processing of your Personal Data, you have the right to make a complaint with the England data protection authority, or another European data protection authority (e.g. in your country of residence).


PLASTIC SPIRAL LIMITED Services are not intended for minors under the age of thirteen, and we do not intentionally collect Personal Data from children under the age of thirteen. 

If we learn that we have received Personal Data from a User under the age of thirteen mistakenly while providing PLASTIC SPIRAL LIMITED Services, we shall remove that Personal Data from our database. Before collecting any Personal Data from children under the age of thirteen as part of PLASTIC SPIRAL LIMITED Services, we will get prior, verifiable parental agreement if our practices alter in the future.


If we make any changes to the Policy, we will update the revision date and post the amended Privacy Policy here. 

Please visit our website often to see whether the Privacy Policy has been updated. If we make major changes to our statement, we may additionally use acceptable measures to tell all members whose Personal Data we have maintained, such as sending an email or posting an information notice on our Website.


You may contact us at:

if you have any queries about this Privacy Policy or the Personal Data we have about you.

Please describe the subject of your request or inquiry in reasonable detail so that we can take necessary action.

We may take steps to verify your identification before responding with the request to safeguard your privacy and security.